Is 12 seconds enough? logoDuring my “blogcation,” I read a blurb in PRWeek about this new social media tool called It’s a Twitter-like platform that allows users to upload and share 12-second video snippets. I was intrigued by the tool and went to check it out. I thought to myself that this is probably another one of those fly-by-night social media tools that fizzles in a few months after the novelty has wears off. But the more I research this tool and how it’s being used, the more I think it may be of value.

Starbucks… social media junkies
It never ceases to amaze me how Starbucks continues to be on the forefront of nearly every social media tool out there. is a brand new tool, still in Beta, yet Starbucks has mastered it.

Starbucks Channel on

With a meek 62 followers, the behemoth coffee, latte and troubadour of tasty treats company is somehow evoking sweet 12-second messages from its fan base. They’re talking about everything from possible new brew ideas to how Satrbucks can make its menu healthier – and everything in between.

The one issue I have is that I could not find a link to the Starbucks Channel on its Web site. They have a link to their corporate site on the channel, but from what I can see, not one back to the social media platform.

Overall, I think the fact that they’re trying to utilize new and innovative platforms to communicate with their audiences is critically important. Starbucks should definitely be a model for how other corporations should approach creating conversations and interactions among their customers and stakeholders.

And they’ve also received three badges! What are badges? Well, they’re rights of passage. You can receive up to 24 different badges as you develop your channel. Although I haven’t completely figured them out, the site states that each badge, once received, unlocks cool features of the platform.

iPhone integration… no surprise
Even in Beta, the company has integrated with the iPhone by creating a 12Mail Video Messenger application. The app let’s users take video and upload it to the site on the fly, with the ability to add text and comments much like Facebook or Flickr. It even allows for you to draw from your contact base on Twitter and Facebook to show status updates, as well as push notifications to them, and yourself, by linking the accounts.

Future of… we’ll see
This new platform meshes Twitter and Facebook together quite well, but it’s future may be up in the air. It has all of the aspects of a great social media tool. It allows for interaction via streaming video, commenting, easy-to-find topical threads and its integration with Facebook and Twitter. It also has already created a nifty iPhone app that allows the user to easily become part of the conversation.

I’m sure we’ll see the typical useless, and sometimes unsavory posts, we’re all used to seeing on so many other social media platforms – but that’s expected. The question is, will be comprised of lame, boring posts? Or will it rise to the occasion, offering businesses, organizations and personal brands a place to communicate and flourish?

Only time will tell…


One response to “Is 12 seconds enough?

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: